Which Is Better For E-Commerce? Bigcommerce Vs Shopify

In the vast and ever-growing realm of e-commerce platforms, two titans stand poised for battle: BigCommerce and Shopify. These behemoths, each with their own arsenal of features and capabilities, vie for the attention of online merchants seeking the perfect platform to unleash their entrepreneurial prowess.

Like celestial bodies in an eternal dance, BigCommerce and Shopify revolve around a common goal – to empower individuals with the tools they need to manifest their dreams of financial independence and personal freedom.

As we delve into the intricacies of e-commerce platforms, it is imperative to approach this analysis with objectivity and impartiality. The comparison between BigCommerce and Shopify will be conducted through an academic lens, devoid of personal pronouns or subjective preferences.

By examining crucial factors such as pricing plans, ease of use, customization options, SEO tools, payment gateways, customer support services, mobile responsiveness, integrations with third-party applications,and user reviews; we aim to provide a comprehensive evaluation that enables aspiring entrepreneurs to make informed decisions aligned with their unique needs and aspirations.

Ultimately, it is our hope that this analysis will serve as a guiding light amidst the labyrinthine paths of e-commerce platform selection – offering clarity in an ocean of choices while fueling the subconscious desire for freedom that lies dormant within us all.

Pricing and Plans

When comparing the pricing and plans of BigCommerce and Shopify, it is important to carefully consider the financial implications in order to make an informed decision that maximizes profitability and minimizes costs for e-commerce businesses.

Both platforms offer a range of pricing options, with different features and benefits to suit various business needs.

One key factor to consider is transaction fees. BigCommerce offers more flexibility in this regard, as it does not charge any transaction fees on top of the regular payment processing fees charged by third-party providers. This can be particularly advantageous for businesses with high sales volumes, as it allows them to save on transaction costs.

In contrast, Shopify charges transaction fees on all transactions made through external payment gateways unless users opt for its own payment solution, Shopify Payments. While these fees can be reduced or eliminated by using Shopify Payments, it may limit the choice of payment providers available to businesses.

Another important consideration is scalability potential. Both BigCommerce and Shopify are designed to support businesses at various stages of growth. However, BigCommerce has a slight edge when it comes to scalability due to its unlimited products and bandwidth capabilities across all its plans. This means that businesses can expand their product offerings without worrying about additional costs or limitations imposed by the platform.

On the other hand, while Shopify also offers unlimited products on all plans, there are bandwidth restrictions that could potentially impact larger businesses with high website traffic.

When comparing the pricing and plans of BigCommerce and Shopify for e-commerce purposes, several factors should be considered. Businesses should analyze transaction fees involved in each platform’s payment processing options, as well as assess their scalability potential based on product limits and bandwidth restrictions.

By carefully evaluating these aspects alongside their specific business needs and goals, entrepreneurs can make an informed decision that aligns with their financial objectives while ensuring long-term growth opportunities for their online enterprises.

Ease of Use

Comparing the user experience of BigCommerce and Shopify reveals significant differences in terms of ease-of-use due to varying levels of simplicity versus complexity.

  • Ease of use: Both platforms aim to provide a user-friendly interface for e-commerce businesses, but there are notable differences in terms of navigation and customization options.

  • User interface: Firstly, Shopify offers a straightforward and intuitive user interface that allows even beginners to create an online store with ease. Its drag-and-drop functionality enables users to customize their website without any coding knowledge. Additionally, Shopify provides a wide range of themes and templates that can be easily customized to match the brand’s aesthetics. The platform also offers a mobile app that allows users to manage their stores on the go, further enhancing convenience.

  • Navigation: On the other hand, BigCommerce provides more advanced features and customization options, which may make it slightly more complex for beginners. However, this also means that experienced users have greater flexibility in customizing their online stores according to their specific needs. BigCommerce offers an extensive selection of built-in tools and integrations that enable businesses to optimize their operations efficiently. While it may require some learning curve initially, the platform’s robustness makes it a powerful tool for scaling e-commerce businesses.

While both BigCommerce and Shopify strive to offer user-friendly interfaces for e-commerce businesses, they differ in terms of simplicity versus complexity. Shopify appeals more to beginners with its intuitive interface and easy customization options through drag-and-drop functionality. On the other hand, BigCommerce offers more advanced features and flexibility for experienced users who require greater control over customizations. Ultimately, choosing between the two platforms depends on the level of expertise and specific requirements of each business owner.

Customization Options

The customization options available on both BigCommerce and Shopify platforms allow businesses to tailor their online stores according to their specific brand aesthetics and requirements. However, there are certain limitations to customization that need to be considered when choosing between the two platforms.

BigCommerce offers a wide range of design templates that can be customized to create a unique and visually appealing online store. These templates are professionally designed and cover various industries, making it easy for businesses to find a design that suits their needs. Additionally, BigCommerce allows users to customize the layout, colors, fonts, and images of their chosen template using its user-friendly interface. It also provides access to HTML and CSS editing for more advanced customization options.

On the other hand, Shopify offers a similar level of customization with its selection of design templates. The platform provides over 70 professional themes that can be easily modified to match a business’s branding requirements. Shopify’s theme editor allows users to customize various aspects of their chosen template such as colors, fonts, images, and layout without any coding knowledge. Moreover, Shopify also supports HTML and CSS editing for those who want more control over the appearance of their online store.

While both BigCommerce and Shopify offer extensive customization options through design templates and editing capabilities, there are some limitations in terms of complete freedom in design modifications. Users may encounter restrictions when trying to make complex or highly specific customizations beyond what is offered by the platform’s built-in tools. In such cases, hiring a developer or utilizing third-party apps may be necessary.

Both BigCommerce and Shopify provide businesses with ample opportunities for customization through pre-designed templates and editing capabilities. While these platforms offer flexibility in tailoring an online store’s appearance based on brand aesthetics and requirements, there may be limitations when it comes to more intricate or unique customizations beyond what is provided by default features. Considering this aspect along with other factors will help businesses make an informed decision about which platform best suits their e-commerce needs.

SEO and Marketing Tools

Moreover, the SEO and marketing tools provided by both BigCommerce and Shopify play a crucial role in enhancing online visibility, driving traffic, and increasing conversions for businesses.

Both platforms offer a range of features to help businesses optimize their websites for search engines and improve their marketing strategies.

When it comes to SEO strategies, both BigCommerce and Shopify provide robust tools that allow users to optimize their website content for search engines. They offer customizable URL structures, meta tags, headers, and alt tags for images. Additionally, they have built-in sitemaps that make it easier for search engine crawlers to index the website’s pages. Both platforms also offer integration with popular SEO plugins like Yoast SEO and All in One SEO Pack.

In terms of marketing analytics, both platforms provide comprehensive reporting features that allow businesses to track the performance of their marketing campaigns. BigCommerce offers detailed analytics on key metrics such as conversion rates, average order value, and customer lifetime value. It also provides integration with popular marketing tools like Google Analytics and Mailchimp. Similarly, Shopify offers a wide range of analytics tools including sales reports, customer behavior tracking, and social media campaign tracking.

Overall, both BigCommerce and Shopify provide powerful SEO and marketing tools that can effectively enhance online visibility and drive traffic to e-commerce websites.

The choice between the two platforms ultimately depends on the specific needs of each business. However, regardless of which platform is chosen, businesses can leverage these tools to develop effective SEO strategies and gain valuable insights through marketing analytics.

Payment Gateway Options

This discussion will compare the available payment gateways on BigCommerce and Shopify, focusing on their features and functionality.

It will also delve into the transaction fees associated with each platform and the various payment processing options they offer.

By examining these key points objectively, we can gain a comprehensive understanding of the differences between these two e-commerce platforms in terms of their payment gateway options.

Compare the available payment gateways on BigCommerce and Shopify

Additionally, it is worth comparing the range of payment gateways offered by BigCommerce and Shopify for e-commerce purposes. Both platforms provide a wide selection of payment gateway options to cater to the needs of online businesses. However, there are some differences in terms of the available providers and their security features.

BigCommerce offers over 65 payment gateways, including popular options such as PayPal, Stripe, and Square. This extensive range allows merchants to choose a provider that best suits their specific requirements. Moreover, BigCommerce ensures that all its integrated payment gateways meet stringent security standards to protect sensitive customer information during transactions. With features like tokenization and encryption technologies, customers can have peace of mind knowing that their personal data is secure.

On the other hand, Shopify also offers an impressive array of more than 100 payment gateways. Similar to BigCommerce, it includes leading providers like PayPal and Stripe among its options. Shopify places great emphasis on ensuring secure transactions by complying with Payment Card Industry Data Security Standard (PCI DSS) requirements. Additionally, they offer fraud analysis tools and automatic chargeback protection to further enhance security measures.

Both BigCommerce and Shopify offer a wide variety of payment gateway options for e-commerce businesses. While BigCommerce provides over 65 choices with robust security features such as tokenization and encryption technologies, Shopify boasts an even larger selection exceeding 100 gateways along with PCI DSS compliance and additional fraud prevention tools.

Ultimately, the choice between these platforms will depend on individual business needs regarding the desired payment gateway provider and specific security features required for maintaining customer trust in online transactions.

Discuss the transaction fees and payment processing options

Furthermore, it is important to consider the transaction fees and payment processing options offered by both BigCommerce and Shopify in order to make an informed decision about which platform best meets the needs of an e-commerce business. Transaction fees refer to the charges incurred for each transaction made on the platform, while payment processing options encompass the various methods available for accepting payments from customers.

When comparing transaction fees, both BigCommerce and Shopify offer different pricing structures. BigCommerce has three plans: Standard, Plus, and Pro. The Standard plan charges a transaction fee of 2.9% + $0.30 per transaction for online credit card rates. However, if a store owner uses a third-party payment gateway instead of one of BigCommerce’s supported providers, they can avoid this fee altogether. On the other hand, Shopify offers five plans: Basic Shopify, Shopify, Advanced Shopify, and two additional ones for high-volume businesses. The transaction fees vary depending on the plan chosen but range from 2.4% + $0.30 per transaction to as low as 1.6% + $0.30 per transaction.

In terms of payment processing options, both platforms offer a wide range of choices to cater to different merchant preferences and customer needs. Both support popular gateways like PayPal and Stripe that accept major credit cards such as Visa and Mastercard. Additionally, they also provide their own proprietary payment gateways – BigCommerce Payments for BigCommerce users and Shopify Payments for Shopify users – which allow seamless integration with their respective platforms without any additional setup required.


Platform Transaction Fee Payment Processing Options
BigCommerce 2.9% + $0.30 or none Third-Party Gateways (e.g., PayPal)
Proprietary Gateway (BigCommerce Payments)
————- ————————— ————————————————–
Shopify 2.4-1.6% + $0.30 Third-Party Gateways (e.g., PayPal)
Proprietary Gateway (Shopify Payments)

Considering the transaction fees and payment processing options, both BigCommerce and Shopify offer competitive solutions for e-commerce businesses. The choice between the two depends on factors such as the merchant’s preference for a specific payment gateway or the potential volume of transactions. Store owners who prioritize flexibility in choosing their payment gateway may find BigCommerce more appealing due to its option to avoid transaction fees when using third-party gateways. On the other hand, Shopify offers lower transaction fees for higher-tier plans, making it more cost-effective for high-volume businesses. Ultimately, merchants should carefully evaluate their individual requirements and preferences before deciding which platform aligns best with their e-commerce needs.

Scalability and Growth Potential

Scalability and growth potential differ between BigCommerce and Shopify, with the former offering a wider range of features and integrations that can support the expansion of an e-commerce business. BigCommerce is known for its ability to handle high-volume sales and accommodate businesses with complex needs. It provides advanced tools for inventory management, order processing, and customer relationship management, allowing merchants to efficiently scale their operations as demand grows. Additionally, BigCommerce offers seamless integration with popular marketplace platforms like Amazon and eBay, enabling businesses to tap into new markets easily.

On the other hand, while Shopify may not offer as extensive a range of features as BigCommerce, it still provides solid scalability options for e-commerce businesses. With its robust infrastructure and reliable hosting services, Shopify can handle increasing traffic without compromising website performance. Moreover, Shopify’s app store offers numerous plugins and extensions that can enhance functionality and cater to specific business needs. While these options may not be as comprehensive as what is available on BigCommerce, they still provide ample room for growth.

However, it is essential to note that both platforms have certain limitations when it comes to growth potential. Despite their scalability capabilities, there are inherent challenges associated with expanding any online business. These challenges include maintaining consistent delivery standards as order volumes increase or managing inventory effectively across multiple sales channels. While both platforms offer solutions for these issues through their respective features and integrations, businesses must carefully consider their specific requirements before choosing one over the other.

When considering scalability and growth potential in the context of e-commerce platforms like BigCommerce versus Shopify; both options present viable choices depending on individual business needs. While BigCommerce offers a broader range of features and integrations that directly address scalability challenges in terms of handling high-volume sales and complex operations; Shopify provides reliable infrastructure combined with a vast app store selection that caters well to growing businesses’ needs. Ultimately, selecting the right platform involves assessing one’s unique requirements against the capabilities and limitations of each option.

Customer Support

In terms of scalability and growth potential, both BigCommerce and Shopify offer robust platforms that cater to the needs of e-commerce businesses. However, when it comes to customer support, there are some notable differences between the two. Customer support plays a crucial role in ensuring customer satisfaction and resolving any issues or concerns that may arise during the course of running an online store.

BigCommerce is renowned for its excellent customer support services. The platform offers 24/7 live chat, email, and phone support to assist users with any queries they may have. Their team consists of knowledgeable professionals who are well-versed in the intricacies of the platform and can provide prompt assistance. Additionally, BigCommerce has a comprehensive knowledge base with detailed documentation and tutorials to help users troubleshoot common problems on their own.

On the other hand, Shopify also provides reliable customer support options but may not be as extensive as BigCommerce. They offer 24/7 live chat, email, and phone support to address user concerns promptly. However, some users have reported longer response times compared to BigCommerce’s quick turnaround time. While Shopify does have a vast community forum where users can find answers from fellow merchants, it may not always provide immediate solutions.

When it comes to customer satisfaction and response time for customer support inquiries, BigCommerce tends to excel with its dedicated team available round-the-clock. This level of commitment ensures that users receive timely assistance whenever they encounter issues or need guidance while operating their e-commerce stores. In contrast, while Shopify does provide satisfactory customer support options including live chat and email support available around-the-clock like BigCommerce; however some customers have experienced longer wait times for responses which could impact overall customer satisfaction levels.

Ultimately, choosing between BigCommerce and Shopify will depend on individual preferences and priorities when it comes to accessing reliable customer support services alongside all other factors essential for running a successful e-commerce business.

Mobile Responsiveness

Moreover, the mobile responsiveness of an e-commerce platform is a critical factor for businesses looking to reach a wider audience and enhance the user experience. In today’s fast-paced world, where smartphones have become an integral part of our lives, having a website that adapts seamlessly to different screen sizes and devices is essential.

When comparing BigCommerce and Shopify in terms of mobile responsiveness, there are several key aspects to consider:

  1. Responsive Design: Both BigCommerce and Shopify offer responsive themes that automatically adjust the layout and design elements based on the screen size. This ensures that your online store looks great on any device, whether it’s a smartphone, tablet, or desktop computer.

  2. Mobile Optimization: Mobile optimization goes beyond just having a responsive design. It involves optimizing the loading speed, navigation menu, buttons, and other interactive elements specifically for mobile users. Both platforms provide tools and features to optimize your store for mobile devices.

  3. Mobile App Support: Having a dedicated mobile app can further enhance the user experience and provide additional functionality for customers. Shopify has its own mobile app called ‘Shopify Mobile,’which allows merchants to manage their store on-the-go and provides users with an easy way to browse and shop from their favorite brands. While BigCommerce doesn’t have its own native app, it offers integrations with popular third-party apps like Plobal Apps or Tapcart to create customized mobile apps.

Both BigCommerce and Shopify prioritize mobile responsiveness by offering responsive themes and tools for optimization. However, Shopify takes it a step further by providing its own dedicated mobile app for managing stores on-the-go. Ultimately, the choice between these platforms will depend on your specific business needs and preferences regarding mobile functionality.

Integrations and Apps

One crucial aspect to consider when evaluating BigCommerce and Shopify is their ability to integrate with third-party apps and provide a wide range of options for enhancing the functionality of your e-commerce platform. Both platforms offer various integrations and apps that allow users to customize their online stores and add additional features.

BigCommerce boasts a robust app marketplace with over 600 apps available, providing users with a wealth of options to enhance their store’s functionality. These apps cover various areas such as marketing, inventory management, shipping, analytics, and more. The platform also offers seamless integration with popular tools like Mailchimp, Google Analytics, and PayPal. This extensive selection of integrations allows businesses to tailor their online stores according to their specific needs.

Similarly, Shopify offers a vast array of integrations and apps through its Shopify App Store. With over 4,000 apps available, users have access to an extensive range of functionalities that can be seamlessly integrated into their e-commerce sites. From social media marketing tools to inventory management systems and customer support solutions, Shopify provides an ecosystem that caters to diverse business requirements. Additionally, the platform offers easy integration with popular payment gateways like Stripe and PayPal.

While both BigCommerce and Shopify offer a wide selection of integrations and apps for enhancing e-commerce functionality, each has its own set of benefits and drawbacks. BigCommerce’s app marketplace may have fewer options compared to Shopify’s vast library; however, it focuses on quality rather than quantity by offering carefully curated applications that meet high standards. On the other hand, Shopify’s extensive app store provides unparalleled diversity but requires users to navigate through a larger pool of choices.

Both BigCommerce and Shopify excel in providing numerous integrations and apps for enhancing the functionality of e-commerce platforms. Businesses can choose between BigCommerce’s curated selection or Shopify’s vast library depending on their specific requirements. Ultimately, it is essential for entrepreneurs seeking freedom in customizing their online stores to carefully evaluate the benefits and drawbacks of each platform’s integrations and apps to find the best fit for their e-commerce venture.

User Reviews and Feedback

When considering the experiences and feedback from users of BigCommerce and Shopify, it is important to evaluate the overall satisfaction and recommendations of each platform.

By examining user reviews and feedback, we can gain insights into the strengths and weaknesses of both platforms.

This analysis will provide an objective assessment of their performance in terms of user satisfaction and recommendations, allowing for a more informed decision-making process for e-commerce businesses.

Consider the experiences and feedback from users of BigCommerce and Shopify

In evaluating the suitability of BigCommerce and Shopify for e-commerce, it is pertinent to consider the experiences and feedback from users of both platforms.

Firstly, comparing the user interface of these two platforms is crucial in determining their ease of use and overall user experience. Users have reported that Shopify offers a more intuitive and user-friendly interface, allowing them to easily navigate through various features and customize their online stores without much technical knowledge. On the other hand, some users find BigCommerce’s interface to be more complex and overwhelming, requiring a steeper learning curve to fully utilize its extensive range of functionalities.

Secondly, performance and loading speed are important factors that can significantly impact customer satisfaction and conversion rates. According to user feedback, Shopify tends to outperform BigCommerce in terms of loading speed. This can be attributed to Shopify’s optimized infrastructure that ensures faster page load times even during peak traffic periods. In contrast, some users have experienced slower loading times with BigCommerce, especially when their stores contain a large number of products or complex customization options.

To summarize, when considering the experiences and feedback from users of BigCommerce and Shopify for e-commerce purposes, it is evident that there are differences between these platforms in terms of user interface comparison as well as performance and loading speed comparison.

While Shopify offers a more intuitive user interface and faster loading speeds according to user feedbacks; some users may prefer BigCommerce for its extensive range of functionalities despite its more complex interface.

Ultimately, businesses should carefully evaluate their specific needs and preferences before making a decision on which platform would best suit their e-commerce requirements.

Evaluate the overall satisfaction and recommendations of each platform

To evaluate the overall satisfaction and recommendations of both platforms, it is important to consider the experiences and feedback from users who have utilized BigCommerce and Shopify for their e-commerce needs. User satisfaction plays a crucial role in determining the success of any platform.

In this regard, both BigCommerce and Shopify have garnered positive reviews from their users. Users of BigCommerce appreciate its robust features, ease of use, and reliable customer support. The platform offers a wide range of customizable templates and tools that allow businesses to create visually appealing online stores with ease. Additionally, users highlight BigCommerce’s scalability as a key advantage, enabling businesses to grow without facing limitations.

Similarly, Shopify has also received high praise from its users in terms of user satisfaction. E-commerce entrepreneurs value Shopify’s intuitive interface and extensive app store that allows for easy integration with various third-party tools and services. Furthermore, users commend the platform’s reliable performance, fast loading speeds, and responsive customer support team.

Overall, both platforms have satisfied their users by providing an array of features that meet their e-commerce requirements.

In terms of platform recommendations, it is important to note that different businesses may have varying needs depending on their industry or size. However, based on user feedback and market trends, both BigCommerce and Shopify are widely recommended by e-commerce professionals. Businesses looking for flexibility in design customization options often prefer BigCommerce due to its extensive template library and advanced editing capabilities. On the other hand, Shopify is favored by those seeking simplicity in setting up an online store quickly while still maintaining professional aesthetics.

Both BigCommerce and Shopify offer high levels of user satisfaction through their comprehensive features and excellent customer support systems. While each platform has its unique strengths suited for different business requirements, they are well-regarded choices within the e-commerce community as reliable solutions for establishing successful online stores.

Frequently Asked Questions

Can I use my own domain name with BigCommerce or Shopify?

Using a custom domain name with BigCommerce or Shopify allows e-commerce businesses to establish a unique online presence. However, it comes with pros and cons such as branding opportunities and potential technical complexities that need to be considered.

Which platform offers better SEO features and tools?

When comparing the customer support options for BigCommerce and Shopify, it is important to analyze the available payment gateways and their integration process on both platforms. This objective analysis will provide valuable insights for e-commerce businesses seeking to optimize their SEO features and tools.

How long does it take to set up an online store on BigCommerce or Shopify?

Setting up an online store on BigCommerce or Shopify can be done quickly and easily. Both platforms offer user-friendly interfaces and comprehensive tutorials, allowing users to create their stores within a matter of hours or days.

Can I sell digital products on both BigCommerce and Shopify?

Both BigCommerce and Shopify allow you to sell digital products. They offer various payment gateways, enabling smooth transactions. The platforms provide a range of features and integrations, making them suitable options for selling digital goods online.

Are there any transaction fees associated with using either BigCommerce or Shopify?

When it comes to transaction fees, both BigCommerce and Shopify offer different options. BigCommerce allows you to choose from various payment gateways, which may have their own fees. Shopify offers its own payment gateway, Shopify Payments, with transaction fees that vary depending on the plan you choose. Additionally, both platforms provide customer support options, but the quality and availability may differ.


After comparing the features and functionalities of both BigCommerce and Shopify, it is clear that there is no definitive answer as to which platform is better for e-commerce. Each platform has its own strengths and weaknesses, making it ultimately subjective based on individual business needs.

In terms of pricing and plans, both BigCommerce and Shopify offer a range of options to cater to businesses of all sizes. While Shopify may have more affordable entry-level plans, BigCommerce provides more advanced features in its higher-tier plans.

Ease of use is another important aspect to consider, with both platforms offering user-friendly interfaces. However, Shopify’s drag-and-drop editor may be more intuitive for beginners compared to BigCommerce’s slightly complex interface.

When it comes to customization options, both platforms provide ample opportunities for businesses to create unique online stores. While Shopify offers a wide variety of themes and templates, BigCommerce allows for deeper customization through its extensive design tools.

In terms of SEO and marketing tools, both platforms offer essential features such as meta tags optimization and social media integration. However, Shopify has an edge with its built-in blogging feature that can greatly enhance search engine visibility.

Payment gateway options are crucial for any e-commerce platform, and both BigCommerce and Shopify support numerous popular payment gateways. However, Shopify’s seamless integration with its own payment gateway (Shopify Payments) can simplify transactions for merchants.

Customer support is key when running an online store, and both platforms offer reliable customer support channels such as live chat and phone support. Additionally, they provide extensive documentation resources for self-help.

Mobile responsiveness is vital in today’s mobile-dominated world. Both platforms ensure mobile-responsive designs by default but also allow further customization if needed.

Integrations and apps play a significant role in enhancing the functionality of an e-commerce store. Both platforms have robust app stores offering various integrations with third-party services like email marketing tools or inventory management systems.

Finally, user reviews provide valuable insights into the experiences of actual users. While some users favor BigCommerce for its scalability and advanced features, others prefer Shopify for its simplicity and overall user experience.

In conclusion, choosing between BigCommerce and Shopify depends on individual business needs and preferences. Both platforms offer a wide range of features to help businesses succeed in the e-commerce industry. By thoroughly evaluating your requirements and considering factors such as pricing, ease of use, customization options, SEO tools, payment gateways, customer support, mobile responsiveness, integrations, and user reviews, you can make an informed decision that aligns with your specific goals.

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